![]() ![]() The brand offers stationary bikes, recumbent bikes, ellipticals, treadmills, and some compact stair steppers. This home workout equipment allows you to follow along with training videos, connect with other users, and access healthy recipes through your phone or tablet. ![]() ![]() And while saving money used to mean sacrificing major features, like interactive programming, the brand's own fitness app makes it possible to have the best of both worlds. There is NO EXCUSE for this kind of customer service failure, NONE.Sunny Health and Fitness is known for its budget-friendly home gym equipment. So, if I don't hear anything tomorrow, I am going to file a complaint with the BBB in LA where their company is AND file a complaint with the California Attorney General's Office of Consumer Affairs. The young man I spoke with said he would make sure it was taken care of TODAY and I'd be getting an email that my parts were on the way.well, THAT DID NOT HAPPEN. I waited ONE FULL WEEK with NO RESPONSE from Sunny, NO contact that they had sent my parts or that they were doing ANYTHING to resolve my issues, and I called them again. I called Sunny, sent DETAILED PHOTOS of the defective parts and was given a ticket number and told a new Back Stabilizer Bar would be sent out to me and they were trying to figure out the situation with my "Front Post" and the missing wire and/or the "extra" wire that came in the box. There was a loose wire in the box with two identical male ends that did not appear anywhere in the instruction book or the video. There is supposed to be 3 wires coming out of the "Front Post" that connect up with 3 wires coming out of the main frame, but MY Front Post only had 2 wires coming out of it. ![]()
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